Tuesday, December 02, 2008

Seven pleas from a retail worker at a high end kitchen goods store

  1. The definition of a sample of food: a free small taste of a product that we sell, may not be more than one or two bites/sips. A sample is not your dinner, nor am I a short order cook. Given that they are also free, don't get pouty and huffy with me when we might not have anything ready for you.
  2. Samples part 2 - We have a trash can for your plate/cup/napkin. It might be hard to find, but sneaking behind me and slipping it into my apron pocket or leaving it hidden on the shelf is inappropriate.
  3. I have to greet you and ask you if you need help. Its part of my job. I am totally willing to leave you the eff alone. I would rather wander the store waiting to be asked questions, but I have to be positively proactive. Its part of the package. Nicely saying: "I am good, just looking around." is fabulous. Its all good. Transaction done.
  4. I am just a lowly worker for a multi-billion dollar corporation. I do not have any say in the prices things are set at. I think that some of them are outrageous as well. Please don't berrate me when you find that something is too expensive and ridiculous. I have no control, nor can I dicker over the price. Its just the way things are.
  5. Just be civil and kind.
  6. Gift wrapping -- it might take an hour. That is why its free. I am sorry you came here before going to a wedding in two hours for your gift. Your poor planning is not my problem.
  7. I will help you out almost everyway possible. I don't work on commission, so I do it because I really like food, cooking and helping people. I appreciate when a customer asks for me to get credit on a sale. Its sweet. But I am not being pushy.... I just like what I do even if I don't get paid well to do it and I am doing this to get out of the monumental debt most people have. Like one of my co-workers says: It would not be called work if it was fun.

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